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Patient, Caregiver, and Provider Guides

Each Guide is available for download. 


My Mental Health and Resilience Guide



Discover our "My Mental Health and Resilience Readiness Guide," a comprehensive resource designed to foster resilience in individuals and organizations, brought to you in partnership with Project Hope, a health and humanitarian organization whose mission is to place power in the hands of healthcare workers to save lives around the globe.

This guide covers essential topics such as mental health and resilience principles, stress assessment tools, signs of needing support, and strategies for building resilience.

Additionally, it provides a wealth of national and state-level mental health resources. With its insights and practical tools, this guide serves as a valuable asset for enhancing mental well-being and resilience across various contexts.

Download Our Mental Health & Resilience Readiness Guide

Other languages available: Coming soon



My Emergency Preparedness Guide to Workplace Safety

The EPN considers Workplace Violence to be an emergency preparedness priority. Below you will find a guide crafted in collaboration with subject matter expert Master Police Officer, Allen Perry from the Virginia Beach Police Department. This guide provides workplace violence preparedness tips in the areas of de-escalation, workplace safety, and situational awareness.

Download "My Emergency Preparedness Guide to Workplace Safety"

Other languages available:

Spanish | Chinese | Vietnamese | French | Russian

Homecare Patients and Their Families

As a home care patient – or a family member caring for a loved one at home – planning is important because you have to make sure you and your family members have the supplies you need to stay healthy and safe in times of emergency. You must have the supplies, tools and plans in place to make it on your own, at least for a period of time, no matter where you are when disaster strikes.

Download Guide for Homecare Patients

Other languages available:

Chinese | French | Haitian Creole | Korean | Russian | Spanish | Tagalog | Vietnamese


OSHA Workplace Violence Guideline Highlights

The U.S. Department of Labor, Occupational Safety and Health Administration (OSHA) has written a guidance document to help employers of healthcare and social service workers across various settings address risks of job-related violence. The guidelines identify five healthcare workplace settings. The resources, checklists, and program development tools that reference the Field Work and Community Care settings are the most relevant for home care organizations.

The content found in the document below is adapted from the “Guidelines for Preventing Workplace Violence for Healthcare and Social Service Workers” (OSHA, 3148-06R 2016). Please refer to the full set of Guidelines as you develop, evaluate, and/or amend your organization’s Workplace Violence Prevention Program.

My Health Record

Keep this record updated any time your doctor’s information or your prescribed medication, dosage, or frequency changes. Keep a copy in your emergency kit. Always take your medication list to doctor’s visits and to the hospital.


Download My Health Record

Other languages available:

Chinese | FrenchRussian | Spanish | Vietnamese


How to Identify an Isolated Individual in the Home and How/Where to Report

The work of the home care or direct care provider requires an attentive awareness of a patient’s condition and situation. The direct care provider plays a vital part in the development of a care plan. The care plan is key to determining that patients get the appropriate level of care.


Download Guide to Identify an Isolated Individual

Other languages available:

Chinese | French | Russian | Spanish | Vietnamese

My Medication List

Keep a copy of this list in your emergency kit and update it any time your prescribed medication, dosage, or frequency changes. Remember to take your medication list to doctor’s visits and the hospital. Complete a second page if you take more than seven medications.


Download My Medication List

Other languages available:

Chinese | French | Haitian Creole | Korean | Russian | Spanish | Tagalog | Vietnamese

Dialysis Patients

As a person with kidney failure, or end stage renal disease (ESRD), planning ahead is critically important. During an emergency, being unable to receive dialysis treatment can be a life-threatening situation.

Download Guide for Dialysis Patients


Maintenance Prescriptions

If you have a daily prescription, it’s important to plan ahead. In an emergency, lost or damaged medication can be life-threatening. Talk to your health care provider about which medical supplies you need to have when disaster strikes.

Download HERE.

Other languages available:
Chinese | French | Haitian Creole | Korean | Russian | Spanish | Tagalog | Vietnamese

A Caregiver's Guide for Individuals with Dementia

As someone who cares for a loved one with Alzheimer’s or other dementia, staying healthy and safe in times of emergency is essential. Emergency planning is important because disasters can be especially upsetting and confusing for individuals with dementia.

Download Dementia Guide

Other languages available:
Chinese | French | Haitian Creole | Korean | Russian | Spanish | Tagalog | Vietnamese

Homecare Patients with Disabilities

As a person with a disability, planning is critically important because during an emergency you may not have access to the supplies and resources you need to stay healthy, safe, and independent. Emergency planning includes having the food, medicine, and medical supplies in place to make it on your own when disaster strikes. Talk to your health care provider about the specific supplies you will need to have on hand that will last for two weeks.

Download Disabilities Guide

Other languages available:
Chinese | French | Haitian Creole | Korean | Russian | Spanish | Tagalog | Vietnamese

Homecare Patients Using Power-Dependent Equipment

As a home care patient on power-dependent equipment – or a family member providing care – planning is critically important because during a power outage you won’t have access to everyday resources.

Download Guide for Power-Dependent Patients

Other languages available:
Chinese | French | Haitian Creole | Korean | Russian | Spanish | Tagalog | Vietnamese

Homecare Patients with Diabetes

As an individual with diabetes, emergency planning is important because you have to make sure you have the medical supplies you may need to stay healthy and safe in times of emergency.

Download Guide for Patients with Diabetes

Other languages available:
Chinese | French | Haitian Creole | Korean | Russian | Spanish | Tagalog | Vietnamese

A Guide for Individuals and Families Who Depend on Service Animals

Refer to this flyer to work with individuals and their families who have service animals to prepare a disaster plan that includes what to do for the service animal. If in the event of a catastrophe or natural disaster, individuals who are blind or otherwise disabled depend on their service animals even more than they do day-to-day.

Download Guide for a Service Animal

Other languages available:
Chinese | French | Russian | Spanish | Vietnamese

A Guide for Families with a Disabled Child

One of the primary concerns of parents with disabled children is what to do when an emergency arises and you and your family, including your disabled child, must evacuate. Preparation is key, no matter what your child’s disability may be.


Download Guide for a Disabled Child

Other languages available:
Chinese | French | Russian | Spanish | Vietnamese

A Guide for Individuals With Behavioral Health Disorders & Their Families & Caregivers

Although anyone confronted with a natural or human-made disaster will find him- or herself stressed and panicked, for the 5.7 million Marylanders with mental health issues (according to Mental Health America) such an event can lead to a serious emotional breakdown that can leave them vulnerable in an emergency.

Download Behavioral Health Disorders Guide

Other languages available:
Chinese | French | Russian | Spanish | Vietnamese

Maryland Amended Directive Regarding Nursing Home Matters
Expires January 18, 2023 or when the Federal Health Emergency is terminated

For the protection of the health and safety of patients, staff, and other individuals in Maryland, hereby authorize and order the following actions for the prevention and control of the spread of this infectious and contagious disease that endangers public health in this State.

2023-0118 Maryland Amended Directive.pdf


LGBTQIA Community Guides

For members of the LGBTQ+ Community, disasters can be especially difficult as they navigate unfamiliar spaces.

Download LGBTQIA Community Guides

Other languages available:

Chinese  |  French  |  Russian  |  Spanish  |  Vietnamese

LGBTQIA Emergency Provider Guides

LGBTQ+ individuals remain an underserved group. Emergency managers, disaster responders, community providers, and volunteer groups should proactively engage with the LGBTQ+ community during emergency planning and preparedness activities. This Guide contains initial considerations to ensure a more inclusive environment before, during and after disasters.

Other languages available:

Chinese  |  French  |  Russian  |  Spanish  |  Vietnamese

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